Cross-sector · 10 to 200 staff
The same repetitive work, whatever the sector
Lead qualification, quotation follow-up, receivables collection, CRM hygiene, internal approvals, and recurring reporting.
What we typically automate
- Lead qualification and quotation follow-up
- Overdue receivables collection
- CRM data hygiene and updates
- Internal approvals and recurring reporting
Usual first agent
We begin with one high-impact process and expand once results are established. In this sector, the starting point is usually here.
- Arrives fromWhatsApp · Website form · Web chat · Ad
- Step 1Replies within seconds using messaging your team approved
- Step 2Asks qualification questions one at a time, not all at once
- ChecksAre the mandatory fields complete and the threshold met?
- QualifiedBooks a time or routes immediately to a named salesperson
- Rule 01 blocksNot scored; enters a follow-up sequence rather than being discarded
- RecordedEvery lead — qualified or not — is logged to the CRM with source, score and transcript
Indicators of readiness
If two or more of these describe your business, automation will show its effect quickly.
- Enquiries arrive faster than the team can respond
- Quotations and leads lapse for want of follow-up
- Staff transcribe data from documents into systems manually
- The same questions are answered repeatedly each day
- The CRM is not relied upon because it is not current
Identify the process that carries the highest cost
We will demonstrate how a Falaq agent would carry it out, beginning with a scoped engagement and measures agreed in advance.